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Company History | Our Mission | Our Team

About Us »  Our Team

LabourWare management is made up of an outstanding combination of highly skilled and experienced individuals.  We have two members, each with more than twenty five years of direct experience working for Canada’s largest union, an entrepreneur with twenty five years business building experience, another with more than thirty years experience founding, funding and growing technology start-ups. 

Ray Arsenault is our lead Labour Consultant.  After some 30 years with the Canadian Union of Public Employees (CUPE), Ray retired in May 1999 and started his consulting firm.  Thanks to the extensive experience he gained during all those years in the labour movement, Ray can offer comprehensive services in all aspects of labour relations.  He has presented well over 200 arbitration cases during his career, participated in countless numbers of negotiations, conciliation and mediation sessions.

Peter Douglas is our other lead Labour Consultant. Peter retired  in January, 2005 as Ontario Regional Director after over 30 years on CUPE staff. Starting out in the Hamilton Area Office and also spending time in the CUPE Airline Division, the Peel Area Office in Mississauga and the Ontario Regional Office, Peter developed a wide exposure to the different aspects of work in the labour movement. He also participated in numerous rounds of negotiations (including central hospital bargaining), presented over 150 arbitration cases and also spent a term as President of the Hamilton Labour Council.

Gabriel Louli is the primary system architect, sales and project management contact for the company.  He has experience in providing end user training in large ERP systems such as SAP and Oracle as well as many desktop applications.  He has more than twenty five years of business experience, with the past ten years focusing on providing Labour with training and services such as web based database applications.  Gabriel understands the culture and the needs of Unions.  His understanding of the processes that Labour unions have to go through, tied to his extensive ERP experience, were the impetus for the creation of our Labour Tools. 

Gabriel has completed training projects for Nav Canada, Oceans and Fisheries Canada, Madison Square Garden and Radio City Music Hall in New York, in Oracle Financials, as well as Department of Foreign Affairs Canada in SAP.

Girvan Patterson will be providing counsel on Corporate Structure and Financing.  Girvan has over thirty years experience founding, funding and growing technology start-ups.  Four of the companies he co founded have gone on to IPO or acquisition.  In addition to corporate services, in the early stages of company development, Girvan, will assist with web hosting and administration as well as serving on the Board of Directors.

Paul Backs is our senior programmer and technical advisor.  Possessing over 18 years of proven IT/IS/MIS industry experience, Paul has assisted in various start-ups and pre-IPO companies in conceptualizing and implementing their information and Web Technology infrastructures, both nationally and internationally.

A strong supporter of the growing Linux community, he is active in the development of open source, commercial software applications, web enabled applications as well as e-commerce sites.  His combination of hands-on leadership style and excellent communication skills enables him to continually drive focused teams toward performance excellence.  He has a proven record in streamlining operations, relating technical information to end users and leading projects to fruition.

Don Collier  has extensive transaction processing and fault-tolerant programming experience, over four years UNIX/Linux software development experience, 3 years of SQL Database experience, six years object-oriented, embedded RTOS software development, over 15 years of data communications protocol experience  and custom and standards based protocol stack development experience.